We look at these, and then review some useful, well-established problem-solving frameworks.
The key to a good problem definition is ensuring that you deal with the real problem – not its symptoms.
The lessons are organised by level and curriculum strand.
Accompanying each lesson is a copymaster of the problem in English and in Māori.
help you ask the right questions, and work through the layers of a problem to uncover what's really going on.
At this stage, it's also important to ensure that you look at the issue from a variety of perspectives.
When your problem occurs within a business process, creating a Flow Chart that's causing your problem.
Quite often, what may seem to be a single problem turns out to be a whole series of problems.
Going back to our example, substandard work could be caused by insufficient skills, but excessive workloads could also be contributing, as could excessively short lead times and poor motivation.
The Drill Down technique will help you split your problem into smaller parts, each of which can then be solved appropriately.